Analytics

Last 30 days · all channels on +27 11 234 5678

Avg first response

11s

was 3h 42m before WaOps

Chat → order conversion

31%

+6 pts this month

Resolved by AI

78%

no human needed

Revenue per chat

R 126

across 3 860 chats

Revenue trend

MayJunJulAugSepOctNovDec

What customers ask for

Price & availability34%
Place an order26%
Delivery status18%
Bookings14%
Other8%